Truely effective discipline is all about education, not punishment.
-Dr. Michael Meyerhoff, Ed.D.
Avoid being a historian!
Leave bad behaviour to history and don't keep bringing it up.
What's done is done.
Working toward a better futuremakes more sense than dwelling on the past.
Empathy is the ability to identify with and understand other's situation, feelings, and motives.
Ask someome to do things; DON'T DEMAND!
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